Salary period
Hourly
Education level
Masterâs degree
Position type
Part-time
Years of experience
0-1
Salary
500 - 600
A Payment Gateway Support Executive assists merchants and customers using the bank’s online payment gateway services. They help troubleshoot transaction failures, onboarding issues, and technical integration problems. Executives collaborate with IT departments to analyze logs, resolve bugs, and improve transaction success rates. The role includes explaining payment processes, compliance requirements, and security protocols to merchants. Strong communication skills, technical knowledge, and the ability to handle pressure are essential. Their support ensures seamless digital payments and strengthens the bank’s online transaction infrastructure.